Terms and conditions

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Hereby, you acknowledge that information and materials on Lazoi.com may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

This website contains material which is owned by Lazoi.com. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide more and more information to you from a single window. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We do not provide services or sell products to children. If you are below the age of 13, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.

The information on our website is provided on an as is as available basis. You agree that your use of our website is at your sole risk. We disclaim all warranties of any kind, including but not limited to, any express warranties, statutory warranties, and any implied warranties of merchant ability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will always be available, access will be uninterrupted, be error-free, meet your requirements, or that any defects in our website will be corrected.

We are not a medical practitioner or a medical body
The Information that you obtain or receive from Lazoi, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Site is for informational and logistical purposes only

THE INFORMATION PROVIDED ON THE SITE IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL.DO NOT USE THE SITE FOR EMERGENCY MEDICAL NEEDS.YOUR USE OF INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

We do not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may appear on the Site. If you rely on any of the Information provided by the Site, you do so solely at your own risk.
Each User agrees that it shall not copy, reproduce or download any information, text, images, directories, files, databases or listings available on or through the Site (the “ Lazoi.com Content”) for the purpose of re-selling or re-distributing the Lazoi.com Content, mass mailing (via emails, wireless text messages, physical mail or otherwise), operating a business that competes with Lazoi.com, or otherwise commercially exploiting the Lazoi.com Content. Systematic retrieval of Lazoi.com Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Lazoi.com is prohibited.
The Lazoi.com cannot accept any liability in respect of any contract or other agreement entered into between the Customer and the practitioner. 

In particular, but without limitation, the Company can accept no liability relating to the quality or fitness of any Work performed or omitted to be performed by any practitioner and accordingly shall not be liable to the Customer for any occurrence resulting from the introduction of the practitioner to the Customer including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the Customer howsoever arising.
The Lazoi.com relies on Customers to specify and describe their requirements. Lazoi.com makes no warranty for the accuracy or completeness of any information provided by the Customer.
Lazoi.com can send the promotional offers, information and news updates about the company services via SMS, mail and Call on the contact information provided by the customer on its portal.

Lazoi.com MAKES EVERY EFFORT TO VALIDATE THE QUALIFICATIONS OF THE MEDICAL PROFESSIONAL, AS WE ASPIRE TO BECOME A SINGLE SOURCE OF QUALITY INFORMATION TO SOURCE NON-EMERGENCY MEDICAL CARE. NEVERTHLESS, WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES WHATSOVERE, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK OR OTHER INFORMATION HEREIN. FURTHER WE DO NOT IN ANY WAY ENDORSE ANY INDIVIDUAL DESCRIBED HEREIN. IN NO EVENT SHALL Lazoi Life Care Private Limited BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION.

You understand that Lazoi.com has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

Disputes between you and Lazoi.com regarding our services should be reported to info@Lazoi.com. We will attempt to resolve any disputes you have with us. Because we are a neutral venue, we are not responsible for resolving any disputes between you and members regarding services. If you report a dispute to Lazoi.com, we will make every effort to help both parties communicate however, all disputes must be resolved directly between you and members. Therefore, if we are contacted by a member who claims to have a dispute with you regarding the services and they request your contact information (including but not limited to any of your provided phone numbers and/or addresses) to settle the dispute, You expressly authorize us to release your provided contact information to the customer and you agree to release us from any and all liability associated therewith. We encourage you to report all member-to-member disputes to law enforcement officials or a certified mediation or arbitration entity When appropriate, we also encourage you to report disputes involving fraud, theft, or other criminal activity to the appropriate law enforcement agencies.

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in New Delhi.
You agree that any use on the site is at your own risk and Lazoi.com is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to info@Lazoi.com.
We at Lazoi.com respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at info@Lazoi.com.

For Practitioners, As a practitioner, you must ensure that you are legally able to tender for a Job. In addition, you must ensure that you are legally able to perform the Work specified in the Job description.
Lazoi.com is not party to any contract made between the Customer and the practitioner in relation to a specific Job and accordingly shall not be liable to the practitioner for any occurrence resulting from the introduction of the Customer to the practitioner including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the practitioner howsoever arising.

You may not engage in advertising to, or solicitation of, other users through the Lazoi website to buy or sell any products or services, including, but not limited to services related to the Lazoi website. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Lazoi website. It is also a violation of these Terms of Use to use any information obtained from the Lazoi website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Lazoi website without their prior explicit consent.

Each User hereby agrees to indemnify and save Lazoi, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User use of the Site (including but not limited to the display of such User  information on the Site) or from its breach of any of the terms and conditions of this Agreement. Each User hereby further agrees to indemnify and save Lazoi, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User breach of any representations and warranties made by User to Lazoi, including but not limited to those set forth in Sections above. Each User hereby further agrees to indemnify and save Lazoi, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that Lazoi is not responsible and shall have no liability to it, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User.

Lazoi reserves the right at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Lazoi in asserting any available defenses.

All text/audio/video material provided by you mentioned under your name should be your responsibility. Any complain related to any false information or misleading information will be directly handled by you.

We may transfer this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. We will post a notice on the Site regarding any change of ownership so that you have the opportunity to discontinue your use of the Site or cancel your registration if you do not wish to continue to use the Site and the Services under the new ownership. You may not assign, transfer or sub license these Terms of Use to anyone else and any attempt to do so in violation of this section shall be null and void.

In case, there is a short charging by Lazoi for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion. In the rare possibilities of the appointment or services as required to be used for you not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Unless specifically requested, Lazoi is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

CANCELLATION AND REFUND POLICY
The User shall request Lazoi for any refunds, where applicable for any reasons within 7 days from the date of appointment or subscription of applicable services. Any applicable refunds would accordingly be processed as per the defined policies of such medical professionals or service providers, as the case may be. No refund would be payable for any requests made after the expiry of 7 days as above and all unclaimed amounts for such services shall be deemed to have been forfeited.

Where the User has booked a paid appointment, lab test, medicine or any service from a listed service provider on Lazoi.com and is unable to visit or unavailable at the time of delivery or sample collection, due to such genuine reasons of sickness etc. at the sole discretion of Lazoi, pursuant to conducting of investigation, the User shall be provided with a refund of such payment made by User, at the time of booking. However, where cancellation charges have been levied, you would not be entitled to complete refund.

Orders cannot be cancelled once the online payment is processed. 

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